Thread: Graphic card warranties

You can simply
come to this thread to quickly check and see brand
warranty coverage to help with purchasing
decisions.
List entries will include the following items:
Length: This section will describe the length of the
warranty.

Warranty URL: This section will have a
manufacturer-made URL containing the warranty
terms and conditions. This is mostly for veracity, so
that forum lurkers who got here from google can
reliably verify that the information on this
particular forum post is good information.

Registration: This section will indicate whether or
not registration is a required step in redeeming the
product's full warranty length/coverage terms. For
the most part, "Yes" and "No" should do for this
section.

Conditions: This section will describe any outlying
factors in a company's warranty that may differ
from the usual warranty which may have impact on
a prospective buyer's decision.

Any other information that anyone thinks is relevant
may be added here.

Apollo - Delayed e-mail reply, waited 2 1/2 days.
Uninformative initial reply, lacked warranty terms.
Length: 1 year
Registration: No
Conditions:
Ray Wu - NuMedia USA, Inc - Apollo VGA /
Aposonic CCTV Surveillance wrote: (19 Jan
2009)
"Briefly to answer your inquiry, we do offer
Chaintech, Leadtech, Apollo Graphics and
Aposonic Products in warranty, and most
important friendly tech support. We also
handle other competitor’s warranty as well in
USA region all depending on annual business
agreements between the manufacture and
management involved.
[...]
You can always call us for tech support even if
after warranty period on any product
questions you may have or technical issues
you are having difficult time solving, we will be
happy to assist you.
[...]
Our warranty registration is not needed, our
product warranty is all based on customers
purchasing receipt. All customer need to do is
keep the original receipt (or a printable online
receipt), this would be 1 year from purchasing
date."

ASUS
Length: 3 years
Registration: Unknown (Could a recent
ASUS video card purchaser help us out
here?)
Warranty URL: ASUSTeK Computer Inc. -Support-
repair/repair.a ... uage=en-us
Conditions: This warranty applies to all ASUS
graphics cards purchased after 01 January
2001.

Club3D - European manufacturer
Length: 2 years
Registration: No
Conditions:
Club3D wrote: (27 Jun 2008)
"The warranty period depends on the company
where you buy it from, Club3D provides two
years of warranty through the distribution
channels. In case of bankrupcy of the reseller/
supplier, we redirect you to the best optional
distributor in your region. In the rare case they
are not willing to accept your defective
product, we provide two years of warranty, for
that Club3D handles a service fee of 35 to 45
Euro depending what country you live in."

ECS (Elitegroup Computer Systems)
Length: 1 year
Registration: No
Warranty URL: http://www.ecsusa.com/
ECSWebSite/Suppor ... 25&LanID=9

Gigabyte
Length: 3 years
Registration: No
Warranty URL: rma_index
DirectRMA/EndUser_Main.asp
Conditions: First 2 years of the warranty cover
parts and labor, the third year covers only
parts.

HIS (Hightech Information System) - Email
sent for further clarification and full terms.
Length: 1 year
Registration: Unknown (Could a recent HIS
video card purchaser help us out here?)
Warranty URL: HIS Graphic Cards - Power Up, Gamers!
support.shtml (Under "Technical Support")

MSI (Micro-Star International)
Length: 3 years
Registration: No
Warranty URL: MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more
support/sup_GenWar.asp

Diamond
Length: 1 year
Registration: No
Warranty URL: Diamond Multimedia® AMD Video Cards|Wireless USB PC to TV HD 1080p|AMD ATI Video Cards|Wireless Repeater Range Extender
warranty.php

Powercolor
Length: 2 years (verified via email w/ Amy
Chang, Powercolor Customer Service)
Registration: No
Warranty URL: Who effing knows. Friggin'
PowerColor.

Sapphire
Length: 2 years
Registration: No
Warranty URL: http://www.sapphiretech.com/
us/support/warranty.php

VisionTek
Length: Lifetime
Registration: No
Warranty URL: VisionTek ATI/AMD Radeon Graphics card Partner
teksupport/war ... ranty.html
Conditions: Covers all "VisionTek" and
"VisionTek Xtasy" branded cards. Older cards
and other VisionTek products warranties are
here.

XFX
Length: 3 years
Registration: Yes (within 30 days of purchase
date)
Warranty URL: http://www.xfxforce.com/en-
us/Help/Supp ... ation.aspx
Conditions: Covers all 6, 7, 8, 9 and GTX-series
GeForce cards. Registration is necessary for all
cards purchased on or after 17 April 2007.

ASUS
Length: 3 years
Registration: Unknown (Could a recent
ASUS video card purchaser help us out
here?)
Warranty URL: ASUSTeK Computer Inc. -Support-
repair/repair.a ... uage=en-us
Conditions: This warranty applies to all ASUS
graphics cards purchased after 01 January
2001.

BFG
Length: Lifetime (within the USA and Canada),
10 years (people outside the USA and Canada)
Registration: Yes (within 30 calendar days of
purchase date)
Warranty URL: BFG Tech PCI Video Cards|USB Video Cards|AMD Nvidia Video Cards
warranty.aspx

Biostar
Length: 1 year
Registration: No
Warranty URL: (Will have a link soon - anyone
know where I might be able to upload a word/
PDF document?)

Club3D - European manufacturer
Length: 3 years
Registration: No
Conditions:
Club3D wrote: (27 Jun 2008)
"The warranty period depends on the company
where you buy it from, Club3D provides two
years of warranty through the distribution
channels. In case of bankrupcy of the reseller/
supplier, we redirect you to the best optional
distributor in your region. In the rare case they
are not willing to accept your defective
product, we provide two years of warranty, for
that Club3D handles a service fee of 35 to 45
Euro depending what country you live in."

ECS (Elitegroup Computer Systems)
Length: 3 years
Registration: No
Warranty URL: http://www.ecsusa.com/
ECSWebSite/Suppor ... 25&LanID=9

EVGA
Length: Lifetime
Registration: Yes (within 30 days of purchase
date)
Warranty URL: EVGA | Intelligent Innovation
warranty/lifetime/default.asp
Conditions: This warranty applies to all EVGA
graphics cards purchased after 22 June 2005.
Registration is necessary for all cards
purchased on or after 01 November 2006.

Foxconn "WinFast" - Formerly LeadTek?
Length: 3 years
Registration: Unknown (Could a recent
Foxconn video card purchaser help us out
here?)
Warranty URL: http://
www.foxconnchannel.com/support/R ... -
us0000001

Galaxy - Marginally rapid e-mail reply, waited 6
hours. Uninformative initial response, lacked
warranty terms but requested region of inquiry.
Length: None
Registration: N/A
Warranty URL: GALAXY
supports_rma.asp
Conditions:
It appears as though Galaxy has no warranty
of it's own, as it claims it is your reseller's
responsibility (e.g, Newegg).
Galaxy Microsystems, Ltd. - RMA Policy:
"A) Warranty for Galaxy Products remains the
responsibility of your reseller where you
purchased the Product. Please contact the
reseller for the RMA services and procedures
in the first place."

Gigabyte
Length: 3 years
Registration: No
Warranty URL: rma_index
DirectRMA/EndUser_Main.asp
Conditions: First 2 years of the warranty cover
parts and labor, the third year covers only
parts.

Jaton
Length: 2 years
Registration: No
Warranty URL: http://db.jaton.com.tw/
Warranty.aspx
Conditions: This warranty begins at the
manufacture date, not the date of purchase.

MSI (Micro-Star International)
Length: 3 years
Registration: No
Warranty URL: MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more
support/sup_GenWar.asp

PNY "Verto"
Length: 1 year
Registration: Required for two additional years
of warranty service (within 90 days of purchase
date for "Verto" cards).
Warranty URL: http://www3.pny.com/support/
media//File ... nt1_v1.pdf
Conditions: Product is warranted for 3 years if
it is registered within 90 days of the date on the
sales receipt.

PNY "XLR8"
Length: 3 years
Registration: Required for two additional years
of warranty service
Warranty URL: http://www3.pny.com/support/
media//File ... nty_v1.pdf
Conditions: Product is warranted for 5 years if
it is registered.

Point of View - European manufacturer
Length: None
Registration: N/A
Warranty URL: (None given/found)
Conditions:
Point of View, wrote: (23 Jun 2008)
"The normal procedure is to claim warranty by
your reseller or distributor, they have the
obligation to handle this board under
warranty. When they can't for fill there
obligation POV we will take over. To obtain an
RMA number you have to complete our RMA
Request Form with all the information that is
required together with a copy of the original
invoice [...]When your graphic card is
defective, and the reseller is no more , you
cansend a mail to rma@pointofview-online.com
and we will take over the warranty..."

Sparkle - Delayed e-mail reply, waited 1 day
Length: 1 year
Registration: No
Warranty URL: Welcome to Sparkle Computer Corp.
Sparkle_user_RMA_Policy.html
Transferable: No
Conditions: "Calibre"-branded products are
covered for two years.

XFX
Length: 3 years
Registration: Yes (within 30 days of purchase
date)
Warranty URL: http://www.xfxforce.com/en-
us/Help/Supp ... ation.aspx
Conditions: Covers all 6, 7, 8, 9 and GTX-series
GeForce cards. Registration is necessary for all
cards purchased on or after 17 April 2007.

Zotac - Prompt e-mail reply, waited 33 minutes
Length: Lifetime
Registration: Yes (within 30 days of purchase
date)
Warranty URL: (Will have a link soon - anyone
know where I might be able to upload a word
document?)

Undetermined:
Chaintech - Email sent.
Palit - Email sent.
Please reply, help me out!